Politique d'expédition

Times and shipping methods
Your orders are processed as quickly as possible by Customer Service and Shipping Service, open Monday to Friday inclusive.
Orders are prepared upon receipt of payment. Orders are ready for shipment within a maximum of three (3) days after receipt of funds.

Your order will be delivered by TERRESTRIAL way, POSTAL way or by FedEx depending on the country of destination and your choice of shipping method.

Delivery time to the rest of the world
The delivery time by TERRESTRIAL and express route with FedEx is 72 hours minimum. Regarding the POSTAL way, the delivery time is fourteen (14) days minimum.


Customs and import charges

As the buyer, it is your responsibility to check what customs and import charges may apply, and to pay them. You can contact your country's customs office for more specific details.

Import charges include:

Sales, goods and services
Value added taxes
Functions
Prices
Excise taxes
Other amounts assessed or levied by any governmental authority in connection with the importation of goods into the applicable country of importation
Third-party brokerage fees (including advancement and disbursement fees as well as customs broker processing and filing fees)
Penalties
Classification fees associated with the assignment of a Harmonized System (HS) classification code
Fees for export compliance control and verification and assignment of an Export Control Classification Number (ECCN)
Charges related to handling discrepancies between advertised import charges and actual costs
Import charges are in addition to customs duties and taxes imposed by the country's tax and customs authorities.

Once the products have been shipped and arrived at their destination in the buyer's country, SANTE REMÈDE is no longer responsible for any customs, brokerage or other charges. All other taxes to be paid in the territory of the buyer are at his sole expense.